Request an invoice

How to request an invoice.

Updated over a week ago

How to request an invoice for Captions depends on how you purchased your Captions subscription.

App Store

If you paid using the payment method attached to your Apple ID (most people), please search your email for an email from Apple on the day that you signed up for Captions. Apple provides you with a receipt on the day that you signed up. If you can't find it or need to request another one:

  1. Open Apple Settings app

  2. Tap your name, then tap Media & Purchases

  3. Tap View Account.

  4. Tap Purchase History

  5. Tap on the total billed > Tap Resend

Direct payment by credit or debit card

If you paid directly with a credit card at app.captions.ai, here's how to request an invoice:

  1. Log in at app.captions.ai

  2. Enter your email address

  3. Click on the link sent to your email address

  4. Scroll to the bottom and click on your most recent invoice

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