Help Center

We recommend browsing our help center for the most up-to-date articles about the app and ask questions in the search bar. The Help Center is translated into 15 languages.

Tutorials

Visit our YouTube channel to learn how to use the app and all of its features.

Messaging Support

If you have any questions or want to get in touch, please:

  1. Open the app (available only on iOS and Desktop)
  2. Tap Profile
  3. Tap the ? icon to send us a message

While this is not live chat, our team is available 24/7 and we typically reply within a few minutes.

Email Support

If you are having trouble logging in or are using an Android device, please send us an email at hello@captions.ai.

Send us a Feature Request

We want to ensure we are building the tools and features you are looking for. Visit our feature request board to upvote an existing feature request.