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Help Center

We recommend browsing our help center for the most up-to-date articles about the app and ask questions in the search bar. The Help Center is translated into 15 languages.

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Tutorials

Visit our YouTube channel to learn how to use the app and all of its features.

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Messaging Support

If you have any questions or want to get in touch, please:
  1. Open the app (available only on iOS and Desktop)
  2. Tap Profile
  3. Tap the ? icon to send us a message
While this is not live chat, our team is available 24/7 and we typically reply within a few minutes.

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Email Support

If you are having trouble logging in or are using an Android device, please send us an email at hello@captions.ai.

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Send us a Feature Request

We want to ensure we are building the tools and features you are looking for. Visit our feature request board to upvote an existing feature request.