Captions for iPhone

​

Download

To download the Captions iPhone app, please visit the official App Store Listing and simply tap to download on your device. Once it is downloaded, you’ll see the app on your home screen.

​

Sign Up

To sign up for a Captions account on your iPhone, simply open the app and choose one of the following sign up methods: Apple, Google, Microsoft, or your phone number. At this time, it is not possible to sign up using an email address and password.

​

Sign In

To sign in to the Captions iPhone app, simply sign in using the same method you used to sign up. Doing so will ensure you restore your subscription. If you are signing in to a new device or second device, please know that all projects are locally stored and projects are not synced between devices. In other words, projects are only available on the device in which they were created.

​

Log Out

To log out of the Captions iPhone app, tap on “Profile” and then “Log out.” Before logging out of the Captions app, please know that all projects will be deleted as soon as you log out.

​

Keep the app up to date

If you are missing a feature or something isn’t working right, it may be because you are using an old version of the app. We make constant updates to the the app so it is very important to ensure your app is always kept up to date.

To update the Captions iPhone app to the latest version, please follow these instructions:

1. Open the App Store.

2. Tap your profile icon at the top of the screen.

3. Use your finger to pull down to refresh the page

4. Tap “UPDATE” next to Captions or simply tap “UPDATE ALL”

We also highly recommend turning on automatic updates so that the Captions iPhone app is automatically kept up to date. To enable this feature, please follow these instructions.

​

Frequently Asked Questions