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Download & Sign Up

To sign up for Captions on your iPhone:
  1. Visit the official App Store Listing.
  2. Tap “Install”
  3. Once downloaded, tap on the app from your home screen
  4. Choose a login method to create your account
Please remember which method you used to make logging in from a second device easier.

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Sign In

To sign in to the Captions iPhone app, use the same login method you used to sign up. Doing so will ensure that you restore your subscription. If you are signing in to a new device or second device, please know that all projects are locally stored and projects are not synced between devices. In other words, projects are only available on the device in which they were created.

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Log Out

To log out of the Captions iPhone app, tap “Profile” and “Log out.” Before logging out of the Captions app, please know that all projects will be deleted when you log out.

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How to Update Captions

If a feature is missing or something isn’t working as expected, you may be using an outdated version of the app. We release updates weekly, so we recommend keeping Captions up to date.
  1. Open the App Store.
  2. Tap your profile icon at the top of the screen.
  3. Use your finger to pull down to refresh the page (this is important).
  4. Tap “UPDATE” next to Captions or simply tap “UPDATE ALL”.
We highly recommend turning on automatic updates so that the Captions iPhone app is automatically kept up to date. To enable this feature, please follow these instructions.

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Frequently Asked Questions